Frequently Asked Questions
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Shipping Matters
My humble workshop resides in the Netherlands, and with the aid of InTime Delivery, I send your packages to wherever they must journey.
Indeed, I do! My wares travel far and wide, though for now, I’m currently unable to ship to:
- Belarus
- Bougainville Island (Papua New Guinea), in specific the regions and/or cities of Arawa, Buin, Kieta and Panguna
- Burma
- Chad, in specific Tibesti
- Cuba
- Democratic People’s Republic of Korea
- Georgia, in specific Abkhazia
- Iran
- Russia
- (South) Sudan
- Syria
- Ukraine
- Yemen
Any updates on this matter will be posted here, so be sure to check back should changes arise. Any news regarding delays or other shipment disruptions, can be found here: Global Event Observer | Deutsche Post
Whether your package is bound for a cozy cottage within the Netherlands, a distant abode elsewhere in Europe, or far-off lands beyond, shipping costs shall be as follows: €4,99 for domestic deliveries (i.e. within The Netherlands), €9,99 for European destinations and €14,99 for all the other realms. Please note that the final shipping costs shall be conjured at checkout, tailored to its final destination.
Once your package embarks on its journey, a tracking link will be sent via email - so keep a keen eye on your inbox, traveler! Should your parcel seem to tarry a bit too long on its voyage, simply send word. I’ll then assist you as best I can.
If your package goes astray or suffers damage on its journey, contact both me and your local delivery service post-haste! Do keep in mind, I can’t offer compensation or re-ship items at no cost if an incorrect address has been provided at checkout or if the parcel reaches the correct address only to be stolen or damaged thereafter—alas, even my magic has limits…
Dice Matters
Each set of dice is forged with equal parts love and care. Yet, despite all the will and best efforts, they’ll always bear the marks of their creation. Because although they’re carefully crafted through 3D modelling, printing, moulding, pressure-casting, curing, sanding, polishing and inking, they’ll pick up a character of their own along the way - minor characteristics that make them truly unique. Be sure to read the product descriptions for any notable anomalies that might be called out.
When you purchase from me, you’re not just buying dice—you’re acquiring a work of art, handmade from start to finish and tried by yours truly. Unlike the thousands mass-produced in a factory, my dice are unique pieces, crafted by hand with the utmost love and care this clacksmith can muster.
Most dice measure between 16mm and 20mm, unless otherwise specified in the product details.
All my dice are crafted from UV-resistant epoxy resin, with lightweight inclusions and colourants such as alcohol ink, mica powder, pigment pastes, glitters, foils or preserved flowers. Larger inclusions, like skulls and other treasures, are also made from the same epoxy resin to maintain balance as best as possible.
Ah, the age-old question. The short answer? Yes, especially for casual play. The long answer is that handmade dice, like mine, often contain fewer bubbles and voids than their mass-produced cousins, making them at least as balanced, if not more so. However, while these dice are perfect for your tabletop adventures, they are not intended for the high-stakes environment of a casino. Rest assured, they are as balanced as any artisan’s hand can achieve.
My moulds and masters are entirely custom-crafted here in my studio.
I don’t retouch or change colours in the photos, but since it’s pretty difficult to capture pure reality on camera, some slight colour variations may occur.
Each order comes with a ‘clickclack care’ card, containing guidance on how to store your dice, the best surfaces for rolling and tips for proper cleaning.
Dice commissions
Indeed, I do! You can find all the details about my process, policies and how to commission your custom set right here.
Creating prototypes, even before the final design, requires time and materials. The deposit helps cover these costs and ensures I can craft the set of your dreams with all the care and attention it deserves!
I often craft limited runs, as I enjoy experimenting with new techniques and designs. However, if you’ve set your heart on an older design, a custom order may be an option! You can find all the necessary information about my process and how to request a commission right here. Do keep in mind, due to the whimsical nature of resin, each recreation will bear its own unique traits—no two sets are quite the same.
Melt Matters
Every order comes with a ‘melt maintenance’ card, filled with all the necessary instructions on how to properly use and care for your melts.
Other Matters
If you see listings that appear unavailable, fear not! These are merely previews, as I’m preparing for my next grand drop. Keep an eye on my Instagram or subscribe to my mailing list to stay informed about upcoming release dates ahead of time!
As a humble one-person workshop, I can with certainty say that utmost care is put into the creation and shipment of your order. So should there be any concern regarding your order or grievances to air, I’ll put my best employee on it to find the best course of action. Note that by default, I don’t offer returns or exchanges, but rules are best confirmed by exceptions. Should you feel that your situation requires thinking outside the shipment box, please reach out so that we might come to a solution together.
From actively adding alt-texts for my imagery, to carefully selecting fonts to ensure clarity and ease of reading for every pair of (im)mortal eyes, I try to ensure the paths through my shop are welcoming to everyone, regardless of abilities. Should you encounter a barrier, stumble upon a spell that doesn’t work as it should or have suggestions to improve accessibility, send a raven (or simply a message) to inquiries@bycapimara.com and I’ll gladly offer my assistance.
Can’t find the answer you seek? Let’s have a chat! Send a raven (or simply a message), and I’ll gladly offer my assistance.